A key staff member and collaborator with an extensive insurance industry background, Paula focuses on support for IAC’s lobbying efforts, public hearings, committee meetings, session days, and legislative tracking and reporting as well as all media monitoring, online and social content and analysis, and the company’s newsletter. She is also responsible for operations management. Paula joined the IAC after working for over a decade at one of the largest insurance carriers in Connecticut supporting the company’s internal and digital communications strategies. Paula also worked in an HR IT role managing corporate policies, procedures, and knowledge article digital content for employees. Early in her career she worked in human resources providing an array of services to the workforce including HR laws, policies and procedures, regulatory compliance, employee insurances and workers’ compensation claims.